Questions Districts Ask

For the superintendent

What is Fullbench, in one sentence?

One partner to manage every staffing agency your district uses: one contract, one invoice, one record, one contact, and no program fee to your district.

Do we have to drop the agencies we already use?

No. The agencies you trust join the program and keep working with you — your relationships stay yours. When you need more coverage, we add well-vetted suppliers alongside them.

What does implementation take?

One onboarding call. Before it, we seed your workspace with your schools, your current agencies and your common roles, so your team reviews instead of builds. On the call, we release your first real opening together.

What happens if we leave?

You leave whole. Your agency relationships are direct and continue without us, and we hand you a complete export of your program record — placements, timesheets, approvals and credential statuses. There is nothing to buy out.

For the HR director

Who decides which candidate is hired?

Your district does, at every step. Agencies submit candidates; your team reviews, interviews if you choose, and sets every status from submission through placement.

What do our schools do differently day to day?

Less. A school raises a need once, to one contact, instead of contacting and following up with several agencies. Timesheets are approved on screen, and credential status is visible before a start date can exist.

Can we run distribution ourselves?

Yes. The program is managed for you by default, and your team can release openings itself whenever it wants the wheel. Either way, every approved agency sees an opening at the same recorded instant.

Who do we call when something looks wrong?

One person: your Fullbench program contact. One call, not five — and because every release, submission, approval and status change is timestamped, "what happened here?" has a factual answer, fast.

For the business manager

How is the program funded if the district pays nothing?

By the participating agencies. The fee is stated in each agency's own agreement and deducted from its remittance after your district's payment is collected. The program never bills your district.

What does accounts payable actually receive?

One consolidated invoice instead of a stack of agency invoices — each agency, each professional and each approved hour itemized. You pay once.

How do agencies get paid?

Through the program. Your schools' approved hours land on one district invoice, and when the district pays, each agency receives an itemized remittance.

Is our data ours?

Yes. Placements, timesheets, approvals and the full timestamped program record belong to your district, and you can request an export at any time.

For the special-education director

What stops someone from starting without the documents their role requires?

The platform. No start date can be set while any required document is missing or still awaiting review. Your district defines the list; the platform enforces your list on every placement.

What happens when a clearance is about to lapse on someone already in our buildings?

Expiry is part of the same rule. An expiry date is captured when a document is approved, an expired document stops satisfying the requirement, and a daily check emails you about your workers and the agency about its own thirty days ahead. Pulling a worker remains your decision.

We interview every candidate for these roles. Does that change?

No. Agencies submit; your team reviews, interviews and sets every status from submission through placement.

Someone asks in March about a placement made in September. What do we have?

The record: every release, submission, approval and status change, timestamped, with who did it. You can export it whenever you ask.

Who decides what